Your satisfaction is very important to us.
Our line of cake pop molds are not a gimmick! They really work and will simplify your work load. However, if you are not completely satisfied with your purchase of our line of cake pop molds you may return them for a full refund of the purchase price within 30 days (shipping charge excluded). All other items on our website, accessories and cake pop straws are final sales, we do not offer refunds on any product other than our cake pop molds.
Edible food items are NOT returnable. Please be advised that we are not responsible for breakages that may occur due to shipping on the mini ice cream cones. We do pack them well and mark the package with fragile however, a cracked cone may occur. If you pick priority mail you may be able to file a complaint with USPS if the entire box is broken in the very unlikely event!
You will need to contact My Little Cakepop via our online form on our website. Please do not contact me via social media regarding your order. IG messages are not always seen. In order to qualify for your return you must submit your claim via this websites contact form!
You will be issued a return authorization # and given an address to ship your item back to me. You will be responsible for the shipping cost to return the item.
Upon receipt of your return a refund will be issued.
Molds are gauranteed for 30 days from purchase under normal use conditions. The molds are made of very hard ABS food grade plastic and are not prone to breaking. However, they cannot go in the oven, or in the dishwasher as they will melt and if they don't melt or weaken under these conditions. However, should your mold break under normal operating conditions within the first 30 days we will be happy to replace or refund your item. You will need to contact us via our website contact form. Please submit a picture if you have one and we will send you a shipping label to return the broken mold back to us. We will reship you another mold or issue a refund whichever you prefer.