UA-47420636-1
  Loading... Please wait...

For a complete tutorial on Tips, Tricks, and Troubleshooting click here.  Below are the most frequently asked questions:

Q.  Can I put the mold in the oven?
Q.  Can I put the mold in the dishwasher?
Q.  Can I use something other than Oreo Cookie and Cream cheese in the mold?
Q.  My dough is sticking can I use Pam or oil in the mold?
Q.  I live in another country.  How many Oreo's come in 1 pkg of Oreo cookies?
Q.  Why does the candy crack on the outside?
Q.  Can I freeze the dough?
Q.  Why aren't I getting a good shape?
Q.  How long can they be kept out of the refrigerator?
Q.  How should I store my cupcake pops?
Q.  Why does the paper stick turn yellow?
Q.  How come the dough is falling off my stick when I am dipping?
Q.  How come my candy wafers are so thick even after melting them?
Q.  How come the cupcake pop is falling off the stick?
Q.  What can I use if I don't have a styrofoam board for holding my cupcake pops?
Q.  How come I am having such a hard time decorating my cupcake pops?
Q.  What is the best way to remove my cupcake from the mold?

Q.  Can I put the mold in the oven?
A.  No, it will melt.

Q.  Can I put the mold in the dishwasher?
A.  No, it will warp.

Q.  Can I use something other than Oreo Cookie and Cream cheese in the mold?
A.  Yes, you can use anything you like as long as it is moldable.

Q.  My dough is sticking can I use Pam or oil in the mold?
A.  Yes, you can use a non-sticking agent in the mold.  We also recommend using Powder Sugar or cacao dusted on the mold as well as your hands to get the best performance.

Q.  I live in another country.  How many Oreo's come in 1 pkg of Oreo cookies?
A.  42 Oreo Cookies come in 1 16.6pz package.  The measurement does not have to be exact.  The consistency should be that of playdough.

Q.  Why does the candy crack on the outside?
A.  The dough is too cold when dipping.  Either the dough was frozen previously or refrigerated too  long.

Q.  Can I freeze the dough?
A.  This is not advisable as it will create problems later on in dipping.

Q.  Why aren't I getting a good shape?
A.  This usually happens for one of two reasons.  Either the dough was not chilled long enough or the consistency of the dough is too soft or too hard.  The best consistency should be similar to soft playdough.

Q.  How long can they be kept out of the refrigerator?
A.  I do not have a scientific answer for this but I would say you would be safe to say a few hours.  I would treat them like a cream cheese cake.

Q.  How should I store my cupcake pops?
A.  I recommend in the refrigerator until ready to serve.  They will last several days.

Q.  Why does the paper stick turn yellow?
A.  Eventually the paper from the lollipop stick will absorb the oils in the cream cheese and cookies.  This process can be halted to an extent by refrigerating

Q.  How come the dough is falling off my stick when I am dipping?
A.  The dough is not chilled enough and the melted candy wafers are probably too hot.   After melting candy wafers wait a few minutes so that the candy is melted but not hot.  A too warm kitchen can also create problems.   

Q.  How come my candy wafers are so thick even after melting them?
A.  I have heard that the Candy wafers are now manufactured slightly differently to follow new FDA guidelines.  This has caused them to be slightly thicker than in the past.  I recommend having crisco on hand to add to the candy wafers to get the desired consistency if you are having trouble dipping.


Q.  How come my finished cupcake pop is falling off the sticki?
A.  The consitency of the dough is either too soft (possibly too much cream cheese or butter) or too warm.

Q.  What can I use if I don't have a styrofoam board for holding my cupcake pops?
A.  A cup filled with sugar can be used as well.


Q.  How come I am having such a hard time decorating my cupcake pops?
A.  Like everything in life there is a learning curve.  I suggest having fun with it and keep trying.  Each time you will get better and better and they taste great even if they don't look perfect!

Q.  What is the best way to remove my cupcake from the mold?  
A.  I suggest using powder sugar on the mold and on your hands.  Also take them out from the top.  It is o.k. if the top of the cupcake pop gets smashed.  I have included in my design that the top part of the cupcake can be pressed down without ruining the overall look of the finished cupcake pop after decorating.  So start from the top and  use your finger to gently press out the cupcake.